2L Sauna Steam Generator with Computer Dashboard – Modern Acrylic Moist Steam Spa (1000W)

📦 Delivery Policy – Spa Head Canada Inc.
At Spa Head Canada Inc., we are committed to ensuring that every product is shipped quickly, securely, and efficiently—whether you are located in Canada or abroad.

🌍 Reliable International Shipping
We ship worldwide. Our trusted logistics partners (DHL, FedEx, UPS, Canada Post) allow us to provide fast and reliable delivery no matter where you are.

🕒 Processing Times
All orders are processed within 1 to 3 business days after payment confirmation.
For custom-made products such as our Spa Head beds, production may take an additional 7 to 14 business days before shipment.

📦 Secure Packaging & Tracking
Every product is carefully packaged to ensure it arrives in perfect condition.
A tracking number will be provided as soon as your order ships, so you can follow your package in real time.

💰 Shipping Costs
Shipping fees are automatically calculated at checkout based on:

👉 Free shipping promotions may apply to certain products or destinations.

⚠️ Customs Duties & International Taxes
For orders outside of Canada, customs duties, taxes, or import fees may apply depending on your country.
These charges are the responsibility of the buyer.

❗ Damaged or Lost Packages
If your package arrives damaged or is not delivered, please contact us within 48 hours.

Make sure to include your order number and photos if applicable.

We will work with the carrier to resolve the issue and arrange a replacement or refund if needed.

📞 Customer Support
Have questions about your delivery? Our team is here to help:

📧 spaheadcan@gmail.com

📞 +1 438-994-7977

Spa Head Canada Inc. is committed to providing you with an exceptional customer experience from the moment you place your order until it is delivered.

📦 Shipping & Return Policy – Spa Head Canada Inc.

At Spa Head Canada Inc., we are committed to providing fast, reliable, and professional delivery and return services. Below you will find all the information regarding shipping timelines, delivery fees, and return procedures.

🌍 Worldwide Shipping
We ship across Canada and internationally using trusted logistics partners such as DHL, FedEx, UPS, and Canada Post.

🕒 Order Processing
All orders are processed within 1 to 3 business days after payment confirmation.
Custom-made products, such as our Spa Head beds, require an additional 7 to 14 business days for production prior to shipping.

📦 Packaging & Tracking
We take great care in packaging to ensure your products arrive safely.
Once your order is shipped, you will receive a tracking number to follow your package in real time.

💰 Shipping Costs
Shipping fees are calculated at checkout based on:

Free shipping promotions may be available on select items or regions.

⚠️ Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees.
These charges are the buyer’s responsibility and are not included in our prices.

We are not responsible for delivery delays caused by customs clearance.

❗ Damaged or Lost Shipments
If your package is damaged or lost in transit, contact us within 48 hours of delivery or the expected arrival date.
Provide your order number and any photos ifneeded.
We will work with the carrier to resolve the issue and offer a replacement or refund where applicable.

🔁 Return Policy
We accept returns within 14 days of delivery for eligible items in unused, original condition.
To request a return, please contact us at spaheadcan@gmail.com with your order number and reason for return.
not returnable
Once your return is received and inspected, we will notify you by email and process your refund or exchange within 5 to 10 business days.

📞 Customer Support

For any questions about shipping or returns, our team is ready to assist you:

📧 spaheadcan@gmail.com

📞 +1 438-994-7977

Spa Head Canada Inc. is committed to offering high-quality service from order to delivery and beyond.